Privacy Policy for No Brainer Limited

Effective date: 19 August 2026
Last updated: 19 August 2026

No Brainer Limited (“No Brainer,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://nobrainer.co.nz/, communicate with us, use our services, or consent to receive communications from us.

Our services include graphic design, photography, branding, web design, print design, digital marketing, and related creative services.

1. Information We Collect

We may collect the following information:

• Your name

• Email address

• Telephone or mobile number

• Business name and contact details

• Information included in enquiries, chat messages, forms, or correspondence

• Information needed to provide and manage our services

• Communication preferences and SMS consent records

• Records of when, where, and how consent was provided

• Website activity, browser type, device information, IP address, referring pages, and approximate location

• Cookie, analytics, advertising, and similar technical information

We collect information directly from you when you submit a form, use our chat widget, contact us, request a service, become a customer, or expressly opt in to communications. We may also collect technical information automatically through cookies and similar technologies.

2. How We Use Information

We may use personal information to:

• Respond to enquiries and provide requested services

• Prepare proposals, manage projects, and administer customer relationships

• Send operational, service-related, or transactional communications

• Send promotional or marketing communications where you have expressly consented

• Operate, maintain, secure, analyse, and improve our website and services

• Personalise website content and understand how visitors use our website

• Maintain records of consent, communication preferences, and opt-out requests

• Detect fraud, misuse, security incidents, or technical problems

• Meet our legal, regulatory, accounting, and compliance obligations

• Establish, exercise, or defend legal claims

We only use SMS consent for the messaging programme and purposes explained when the consent is collected.

3. SMS and Mobile Messaging

When you voluntarily provide your mobile number and expressly opt in, you authorise No Brainer Limited to send recurring promotional and marketing text messages. Messages may include offers, service announcements, company updates, event information, and other promotional content relating to No Brainer Limited.

Consent to receive marketing messages is voluntary and is not a condition of purchasing goods or services.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. You may reply HELP for assistance or contact us at hello@nobrainer.co.nz.

We retain records of SMS consent, including the date and method of consent, as reasonably necessary to demonstrate compliance and honour your communication preferences.

Mobile Information and SMS Consent

No Brainer Limited does not sell, rent, share, transfer, or disclose mobile numbers, SMS opt-in information, or SMS consent to third parties, affiliates, partners, or lead generators for their marketing or promotional purposes.

Mobile information and SMS consent are used only by No Brainer Limited to operate the messaging programme you expressly joined.

We may use service providers solely to help deliver and support our communications. These providers may process information only on our behalf, for the services we request, and subject to confidentiality and data-protection obligations. They are not permitted to use mobile information or SMS consent for their own marketing or promotional purposes.

SMS consent is specific to No Brainer Limited and is not transferable to another business or organisation.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Enable essential website functions

• Remember settings and preferences

• Understand website traffic and usage

• Diagnose technical problems

• Measure and improve website and marketing performance

• Help deliver relevant content and advertising, where permitted

These technologies may collect information such as your browser, device, IP address, pages visited, referring website, approximate location, and interaction data.

You may control cookies through your browser settings and, where available, our website consent controls. Blocking some cookies may affect website functionality.

5. How We Disclose Information

We do not sell personal information.

We may disclose personal information:

• To service providers that host, maintain, secure, analyse, or support our website, systems, communications, and business operations

• To professional advisers such as accountants, insurers, auditors, or legal advisers

• Where required by law, regulation, court order, or lawful government request

• Where reasonably necessary to prevent fraud, protect security, enforce agreements, or protect our rights or the rights of others

• In connection with a genuine business restructuring, merger, acquisition, or sale, subject to appropriate privacy safeguards

• With your direction or consent

Service providers receive only the information reasonably necessary to perform their services and must protect it appropriately.

The limitations in Section 3 apply at all times: mobile numbers, SMS opt-in information, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration, disclosure, or destruction.

These measures may include access controls, authentication,